Privacy Policy
Last Updated: May 29, 2026
Thank you for visiting orcaconcrete.com. ORCA Concrete LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at info@orcaconcrete.com.
When you visit our website https://orcaconcrete.com (the “Website”) and use any of our services (collectively, the “Services”), we appreciate that you are trusting us with your personal information. We take your privacy seriously. This notice explains what information we collect, how we use it, and what rights you have in relation to it.
This privacy notice applies to all information collected through our Website and Services, as well as any related communications, sales, or marketing.
Please read this notice carefully, as it will help you understand what we do with the information we collect.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you express an interest in our services, fill out a contact or quote form, apply for a position, or otherwise communicate with us.
The personal information we collect may include: names, email addresses, phone numbers, company names, job titles, project details, and other similar information.
Personal Information Provided by You. We collect names; email addresses; phone numbers; job titles; contact preferences; and other similar information.
Payment Data: If we collect payment for any services, payment data may be processed through our billing platform, Intuit QuickBooks. Their privacy policy is available at: https://www.intuit.com/privacy/statement/
All personal information you provide must be true, complete, and accurate. You must notify us of any changes to such information.
Information automatically collected
In Short: Some information — such as your IP address and browser characteristics — is collected automatically when you visit our Website.
We automatically collect certain information when you visit or navigate the Website. This information does not reveal your specific identity but may include:
- Log and Usage Data: IP address, browser type, device information, pages viewed, date/time stamps, and other diagnostic data our servers collect automatically.
- Device Data: Information about your computer, phone, tablet, or other device, including browser type, operating system, and hardware model.
- Location Data: General location data based on your IP address. You may disable location tracking in your device settings.
We also collect information through cookies and similar tracking technologies (see Section 5).
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information based on legitimate business interests, fulfillment of our contract with you, compliance with legal obligations, and/or your consent.
We use the information we collect or receive to:
- Respond to quote requests, inquiries, and customer support needs
- Communicate with you about our services, projects, and updates
- Process and manage business transactions and invoicing
- Maintain and improve our Website and user experience
- Send marketing and promotional communications (with your consent and opt-out option)
- Post testimonials on our Website with your prior consent
- Protect the security and integrity of our Website and Services
- Comply with applicable laws and legal obligations
- Evaluate job applications and manage hiring processes
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data based on the following legal bases:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: When it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: To fulfill the terms of a service agreement with you.
- Legal Obligations: When required by law, court order, or governmental request.
- Vital Interests: When necessary to investigate potential policy violations, fraud, or threats to safety.
We may also share information in the following situations:
- Business Transfers: In connection with any merger, sale of company assets, or acquisition.
- Vendors and Service Providers: With third-party vendors who perform services on our behalf (e.g., web hosting, analytics, email delivery, billing) and who are contractually required to protect your information.
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
In Short: We only share information with the following categories of third parties.
We may share your information with the following third-party service providers:
- Invoice and Billing: Intuit QuickBooks
- Analytics and Website Performance: Google Analytics
- Retargeting and Advertising Platforms: Google Ads, Facebook/Meta Advertising, LinkedIn Ads
- Social Media Platforms: Facebook, Instagram, LinkedIn
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store information.
We may use cookies, web beacons, and pixels to access or store information. Cookies help us understand how visitors use our Website, enable certain website features, and support our advertising efforts. You can set your browser to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect the functionality of some parts of our Website.
To opt out of interest-based advertising, visit: http://www.aboutads.info/choices/
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this notice unless a longer retention period is required by law.
We will only retain your personal information for as long as necessary for the purposes set out in this privacy notice, unless a longer period is required or permitted by law (such as for tax, accounting, or other legal requirements). No purpose in this notice will require us to retain your personal information for longer than 2 years, unless we are legally obligated to do so.
When we no longer have a legitimate business need to process your information, we will delete or anonymize it. If deletion is not immediately possible (for example, because data is stored in backup archives), we will securely isolate your information from further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through organizational and technical security measures.
We have implemented appropriate technical and organizational security measures to protect the security of any personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. While we do our best to protect your information, transmission of personal information to and from our Website is at your own risk. You should only access our Website within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
ORCA Concrete’s website and services are intended for business professionals and are not directed at children under 18 years of age. We do not knowingly solicit data from or market to children under 18. If we learn that personal information from a user under age 18 has been inadvertently collected, we will take steps to delete such data from our records promptly. If you become aware of any such data we may have collected, please contact us at info@orcaconcrete.com.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or request deletion of your personal information at any time by contacting us.
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your personal information
- The right to object to or restrict how we process your data
- The right to opt out of marketing communications at any time
To exercise any of these rights, please contact us using the details in Section 13. We will respond to all requests within 30 days.
If you are a resident of the European Economic Area (EEA) and believe we are unlawfully processing your data, you have the right to complain to your local data protection authority. Details available at: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. If a standard is adopted that we must follow in the future, we will update this privacy notice accordingly.
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes. California residents are granted specific rights regarding their personal information.
California Civil Code Section 1798.83 (“Shine The Light” law) permits California residents to request information once per year, free of charge, about categories of personal information disclosed to third parties for direct marketing purposes. To make such a request, please contact us using the details in Section 13.
CCPA Privacy Notice
The categories of personal information we have collected in the past twelve (12) months are listed below:
Category | Examples | Collected |
| A. Identifiers | Contact details such as name, postal address, phone number, email address, IP address | YES |
| B. Personal information (California Customer Records statute) | Name, contact information, employment information | YES |
| C. Protected classification characteristics | Gender and date of birth | NO |
| D. Commercial information | Transaction information, purchase history, payment information | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other similar network activity | Browsing history, search history, online behavior, website interaction data | YES |
| G. Geolocation data | Device location | YES |
| H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business activities | NO |
| I. Professional or employment-related information | Business contact details, job title, work history if applying for a position | NO |
| J. Education Information | Student records and directory information | NO |
| K. Inferences drawn from other personal information | Profiles or summaries about individual preferences and characteristics | NO |
We may also collect other personal information when you interact with us in-person, online, by phone, or by mail.
How do we use and share your personal information?
ORCA Concrete collects and may share your personal information through:
- Targeting/marketing cookies
- Social media cookies and pixels
- Web beacons/pixels/tags
Your rights with respect to your personal data:
- Right to Request Deletion: You may ask us to delete your personal information, subject to certain legal exceptions.
- Right to Be Informed: You have the right to know whether we collect your information, what categories we collect, and how it is used.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
- Right to Opt-Out: You may request to opt out of the future sale of your personal information to third parties. We will act on such requests within 15 days.
12. DO WE MAKE UPDATES TO THIS NOTICE?
n Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this page and will be effective as soon as it is accessible. If we make material changes to this notice, we may notify you by prominently posting a notice on our Website or by sending you a direct notification. We encourage you to review this notice periodically.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, please contact us:
ORCA Concrete LLC
North Garland, TX (Dallas–Fort Worth Metroplex)
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on applicable laws, you may have the right to request access to the personal information we collect from you, correct that information, or request its deletion in certain circumstances. To submit such a request, please contact us at info@orcaconcrete.com or by phone at 972-665-7377. We will respond to your request within 30 days.